Assistant Community Manager
Covington, GA
Full Time
Fairview Springs
Experienced
Assistant Community Manager
Fairview Springs | LMS Multifamily | Covington, GAFull-time • Multifamily Residential • 2+ Years Experience Preferred
Life at Fairview Springs in Covington, GA
About the Role
The ideal candidate brings multi-family leasing and management experience, thrives in a fast-paced environment, and has a genuine desire to grow into a leadership role. If you’re self-motivated, communicative, and passionate about building community — we want to hear from you.
Position Objective
What We’re Looking For
- Self-motivated and self-directed with a drive to exceed goals
- Strong verbal and written communication skills
- Ability to develop into a team leader
- Safety-conscious and able to work well under pressure
- Genuinely people-focused with a passion for building community
Key Responsibilities
Leasing & Marketing
- Convert telephone inquiries into property visits, maintaining a call-to-show ratio of at least 65%
- Guide prospects through apartment tours using relationship-based selling; target a deposit-to-show ratio of 50% or higher
- Follow up with prospects and manage daily traffic logs in the property software
- Prepare and walk model units daily to ensure show-ready presentation
- Conduct quarterly competitor visits and complete weekly market surveys
- Support outreach marketing by connecting with local businesses in the Covington community
- Manage and grow the property’s presence on Facebook, Instagram, and other social platforms
- Monitor and respond to online reviews to maintain a strong digital reputation
- Assist in resident retention by contacting residents on the renewal expiration report each month
Lease Administration & Resident Relations
- Process lease applications, conduct required screening and reference checks, and ensure all files are accurate and complete
- Conduct move-in inspections and review welcome packets with new residents promptly
- Enter daily resident relations notes and prepare service requests in the property management system
- Address resident concerns including rent payments, maintenance requests, and neighbor matters professionally
- Assist with community newsletters, promotional flyers, and resident events
- Attend all resident events (advance approval required for any absence)
Accounting & Compliance
- Collect, record, and deposit daily rental payments, application fees, and security deposits
- Assist in preparing weekly and monthly financial reports
- Support timely legal action for evictions when necessary
- Complete initial and annual Fair Housing training and all assigned online training on schedule
Requirements & Qualifications
- High school diploma or GED required; two years of college preferred
- Two or more years of related experience in multi-family property management or leasing
- Strong verbal and written communication skills with residents, staff, vendors, and leadership
- Proficiency in Microsoft Word, Outlook, and Excel; Yardi Voyager experience is a plus
- Ability to work effectively under pressure and manage competing priorities
About LMS
LMS is a vertically-integrated multifamily real estate firm with over 20 years navigating the Southeast market. We manage more than $1.5 billion in assets and currently have more than $150 million in active construction and development projects.
Our mission is simple: Create Community and Create Value — for our residents, our investors, and the neighborhoods we call home. We do this through innovation, integrity, and a genuine commitment to the people we serve.
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